Our policy for returning products and getting a replacement
You may request a return within 7 days of delivery under the following conditions:
You received a different product than what you ordered.
Product received was at or past its expiry date.
Reach out via WhatsApp or email within 7 days, with your order number and reason.
Our team reviews your request and confirms if it's eligible.
Return the item to our pickup point or arrange a courier collection.
Once inspected and approved, your replacement is processed within 1–2 business days.
Get the correct or undamaged item sent at no cost
Message our support team on WhatsApp with your order number to begin the process.
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